Call us toll-free, 7 days a week! 1-888-444-9994 "Where the cart is just the start!"

Answers to Your Questions
  1. How can I return merchandise purchased?
    If purchased in the Closeout Closet, the merchandise is not returnable. For other purchases, include a copy of your receipt and send the package UPS ground or US Postal Service parcel post. For your protection, please insure the package for its full value. COD's are not accepted. Please include return address and send Returns and Exchanges to:

    Buggies Unlimited Customer Returns
    3510 Port Jacksonville Pkwy
    Jacksonville, FL 32226
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  2. Why was my order delivery date quoted later than the service I paid for?
    Delivery time does not include weekend and holidays as "business days". Our system will quote the latest delivery date possible.
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  3. How was my order shipped, and can I get a tracking number?
    Shipping information and tracking numbers may be obtained by emailing us for the information,
    or by calling Toll Free 888-444-9994.
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  4. How can I change/add to my order?
    Once orders are placed on our site, they are processed for shipping in a very timely manner for our customers. To inquire as to whether any changes or additions can be made on your order, call toll-free 888-444-9994.
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  5. When I am inquiring about my order, what information do I need to include?
    Include your name, address, and phone number. If you know your customer number, please include that as well.
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  6. Can I place an order via email?
    Emailing is not considered a secure means of placing an order. The Buggies Unlimited Internet site is secure, protecting your privacy, and ready to receive your order, or you may contact our phone order department toll-free at 888-444-9994.
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  7. Can I be an affiliate?
    Yes! Please click here for more information on how our affiliate program works.
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  8. Can I use my gift certificate for online ordering?
    No. Any gift certificate that you receive from Buggies Unlimited can be redeemed by calling one of our sales associates at 888-444-9994.
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  9. What is your returned check policy due to insufficient funds?
    Checks returned for insufficient funds will be assessed a $30.00 service fee. The fee and total order amount may be electronically withdrawn from your bank account via EFT.
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