Having a good team behind you is the only way you can be successful in a business. Quality, talented people who bring something to the table that others do not are hard to find. The shop cart was slow to stop, and your top guy got the E-Z-GO Brake Cable for the Driver Side of the TXT ordered and swapped out so the clients were safe on property tours. He deserves a nod for going above and beyond, and a little gesture says, "thank you, we appreciate it." It does not need to be anything over the top. Maybe a few OEM E-Z-GO manuals to make his job a little easier next time.This golf cart cable is easy to replace. You may want to pick up an E-Z-GO OEM service manual and a brake cable tool. Other than that, a basic set of tools and a buddy can help you get this done. If you have any questions or need help, please call an expert at Buggies Unlimited.